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6 Big Mistakes Business Owners Make When Managing Online Reviews

managing-online-reviewsManaging online reviews isn’t for the faint of heart. But then again, neither is starting a business. As a business owner, you are already aware of the power of your digital reputation. You proba

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Can You Remove an Online Review?

remove-online-reviewIs it ever an option to simply remove an online review? So much attention is given to how to respond, but what about when the negative comments just go too far? As a business owner, you can’t

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Why Hotels Need TripAdvisor Reviews the Most

hotels-tripadvisor-reviewsTripAdvisor reviews are the only type of online review that matters for hotels, whether it’s a large, branded, commercial resort or a small, in-home bed and breakfast. If you’re an experienced hot

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Small Businesses Can Get Great Online Reviews with the Right System

online reviews systemHow can small businesses get great online reviews? You can beat out your competitors and enhance your business’ digital reputation, but you need a system. Blindly asking (or simply hoping) for r

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Doctors Need Online Reviews to Enhance Professional Reputations

online reviews doctorTo build trust digitally, doctors need online reviews. Without a thriving online professional reputation, doctors may see their offline success falter, especially as digital opinions become more an

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Online Hotel Reviews Determine Your Vacancy Rate & Profit

Hotel reviewsHotel reviews aren’t just a vanity metric — they’re an important indicator of profit and long-term success. In the hospitality industry, the customer experience is paramount to all else. If y

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How Social Media and Online Reviews Are Connected

Social Media Online ReviewsThe connection between social media and online reviews is undeniable. The digital world we live in means the modern-day consumer can find out what a stranger thinks about a business, as well as wha

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