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How Does the Consumer Review Fairness Act Affect You?
The Consumer Review Fairness Act was signed into law in November 2016 and takes effect this month. It’s Congress’ response to the problems surrounding the growing role of online reviews in busines
What’s the Best Way to Respond to Negative Online Reviews?
You know negative online reviews aren’t good for business, and the statistics prove it.
Eighty-four percent of people trust online reviews just as much as a personal recommendation, and 74 percen
Online Reviews and SEO: What’s the Connection?
Online reviews do more than attract new customers — they help your business make friends with search engines too.
Think about it: Wouldn’t you like online reviews if you were a search engine? Y
How Many Online Reviews Are Enough?
Having good online reviews is one of the best ways to get potential customers to give your business a second look. Ultimately, you want people to choose you over the competition, and certain character
Check Out Your Online Reviews — Your Customers Do
Online reviews are like a flashing neon sign that tells potential customers: “Look at what we can do for you!” They make it impossible for online consumers to ignore your products and services. Th
Dealing with Negative Reviews
Negative reviews are no joke — they can inflict lasting damage to your company’s reputation and long-term business success. They are particularly concerning because it’s hard to tell how many cu