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Online Reviews Help You Get Repeat Customers

getting repeat customersGetting repeat customers is the goal of most businesses. Regardless of industry, building a sustainable foundation of repeat customers is one of your best avenues to success. Have you ever heard of

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Bad Business Reviews Aren’t Bad — They’re an Opportunity to Stand Out

online-reviews-stand-outBad business reviews: They’re every business owner’s worst nightmare. A customer hated your service, despised your product and wants you (and the world) to know it. What else could possibly go

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How to Accrue Positive Reviews Fast 

New Businesses Can Accrue Positive ReviewsAs a new business owner, you must accrue positive reviews fast to attract your target audience. Recent surveys show 90 percent of consumers report that positive reviews impact their purchasing de

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Strong Customer Relationships Can Be Built with Brands

customer relationshipsIf you are a business owner, you know customer relationships are everything. Your customers are what drives your business. They have a need, and if you go above and beyond to meet that need, your

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6 Big Mistakes Business Owners Make When Managing Online Reviews

managing-online-reviewsManaging online reviews isn’t for the faint of heart. But then again, neither is starting a business. As a business owner, you are already aware of the power of your digital reputation. You proba

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Can You Remove an Online Review?

remove-online-reviewIs it ever an option to simply remove an online review? So much attention is given to how to respond, but what about when the negative comments just go too far? As a business owner, you can’t

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Why Hotels Need TripAdvisor Reviews the Most

hotels-tripadvisor-reviewsTripAdvisor reviews are the only type of online review that matters for hotels, whether it’s a large, branded, commercial resort or a small, in-home bed and breakfast. If you’re an experienced hot

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