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How to Get Honest Customer Feedback

honest-customer-feedbackLaunching a campaign to get customer feedback can be intimidating. You want to deliver the best possible product or experience and learning to better serve your customers is essential. But where do

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6 Customer Service Tips to Keep Them Coming Back

customer-service-tipsWhat are the best customer service tips that every business should know? As business owners quickly realize, the key to success is not just about them, their product or service — it’s about the

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Negative Online Reviews Can Undermine Digital Marketing Efforts

negative-business-reviewsNegative online reviews don’t have to hurt your business, but they could. And that’s what’s scary to many business owners. You’ve poured your heart and soul into building your business, and

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Why Generating Online Reviews Is Worth the Investment

invest-online-reviewsOnline reviews in the digital age are integral to business success. The opinions of your past customers aren’t just briefly considered by future customers — they are actively sought out. Reputatio

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4 Effective Ways to Amass Online Reviews Quickly

amass-online-reviewsOnline reviews are important for your digital reputation. After all, 91 percent of shoppers read them and 84 percent trust them just as much as a personal recommendation. Thus, the opinion of strange

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What Is User-Generated Content? Hint: Online Reviews Count!

user-generated-content2User-generated content isn’t just a catchphrase. It’s the new way to market, especially if millennials are on your list of targets. User-generated content, or UGC, is any content about your bra

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Positive Online Reviews Help Realtors

Realtors-ReviewsBoosting your profile with positive online reviews is how Realtors draw clients in. But your friendly demeanor, industry expertise and smooth efficiency is what keeps them happy. To get them intereste

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