Accrue FAQs
Stars will not show up in search results until you have at least 5 reviews. Once 5 reviews have been approved by Google, stars will begin to appear next to your business name in search results.
If you have fewer than 10 reviews, Google will not allow a 5.0 rating. To get your rating higher, ask a few more customers for a review.
Sometimes reviews will take a little time to show up. If Google takes time before approving the review, it may take a day or two to appear.
Maybe. If the review is truly spam, you can mark it as such and Google will take a look at both the review and the reviewer. If it is determined to be bogus, it will be removed.
No. Google requires users to be logged in to a Google account in order to leave a review. This helps keep reviews legitimate and cuts down on spam.
No. Users must be logged in as themselves in order to leave a review. You will have to ask the customer to log in and leave the review on Google.
Yes. It's possible to leave a star rating without a review.
Maybe. Reviews are one of many signals Google considers when determining search rankings. Positive reviews can help, and negative reviews can hurt, but the amount it will affect you will vary based on many factors.